Many users left immediately after returning the power bank at slot, and did not pay attention to whether the return was successful. Finally, they found that the charges were still being deducted. Some users even found out because they received the overdue payment notice.
01. Not returned in place
Some users just put the power pack gently into the slot. Sometimes it may not be returned to the bottom of the slot. That is why it is not returned successfully. Due to the limitation of slot space, when returning, there may be a situation that the power bank is stuck in the slot and not returned in place
Important points: After putting the charging cable away, insert it correctly into the bottom of the power bank slot
02. The power bank is inserted reversely
The side of the power bank with the electrode is returned to the bottom of the slot. Some friends have inserted the power bank backwards, so the power bank station cannot recognize the return of the power bank, and will continue to deduct fees.
Point: Don't insert it backwards
03. There is foreign matter in the station slot
When the user returns it correctly, it is found that it is still not returned successfully. It may be that some foreign matter fell into the slot of the station of the power bank, resulting in the failure to recognize the returned power bank information. At this time, the foreign matter can be removed and returned.
Important point: check whether there are foreign matters in the slot
04. Return to the base of other brands
I found a base at random and returned it. I thought it was returned successfully. At this time, it may be returned to the station of other brands. At this time, the order will continue to be charged.
Important points: Pay attention to the correct brand when returning
05. The equipment is not started
Sometimes the device is not powered on because the merchant has not turned on, and the user returns to the base and leaves. The order will automatically end when the merchant is powered up again, which will cause the user to overcharge.
Key points: observe whether the equipment is powered on, and the corresponding indicator light is on before it is returned correctly
These are some problems that may be encountered during the return, so how to return the power bank correctly?
1. The charging cable on the power bank should be put away, inserted into the slot of the power bank station in the correct direction, and gently pressed inward when placing
2. After seeing that the corresponding prompt light on the cabinet of the base of the power bank is on, immediately open a small program to check whether the rental order has been completed. If the order is completed, it means that the renting power bank has been returned successfully.
3. What if the return fails after the correct operation? Don't worry, please call the customer service hotline!