Mobile phones have become a necessity for people in daily life, but their power cannot meet their usage needs. Shared charger power bank, as a product born from the demand for mobile phone charging, has been deeply embedded in people's daily life after several years of development. Investors, agents, and others have joined in. As long as there are more or less after-sales service issues with products, what are the contents?
1. Supplement to power bank
As we all know, power banks are charged on time, and many people often forget to return them and take them home after renting them. Or in some high consumption scenarios, people won't mind buying a shared battery power bank alone. Over time, there will be fewer and fewer power banks in the cabinet, or some states that have been lost. For agents, the loss of power bank will receive a certain amount of income, and then supplement it. Different cooperation models have different ways of supplementing.
2. Software maintenance and customer complaint handling
If the software or the customer encounters some problems during use, they can contact for consultation. After cooperation, a dedicated service group will also be established, so that customers or merchants can promptly handle any questions they have.
3. Cabinet hardware repair
If the shared charging power bank cabinet breaks down, it is recommended that the agent reserve several machines themselves, such as 30 to be spread out, and 2-3 devices can be left. When there is a problem with the device, it can be replaced directly. Return the damaged equipment to the factory for processing.
STW shared charger power bank one-stop service consultation, applicable to OEM production customization, warmly welcome to visit and negotiate.